PhoneJoan was launched in 2002 by Joan Williamson, who developed a passion for customer service during 20+ years in the computer industry. Our aim is to take the hassle and inconvenience out of our members’ lives. Whether it is routine chores or one-off events, we will take them off your hands so that you can free up time for the more important things in life.

Our members come from a variety of backgrounds – busy executives, mums and dads at home, people who have to work away from home during the week – they all find our service a valuable element of their everyday lives.

Members pay a quarterly subscription fee, with individual services priced on a time or project related basis. Our guiding principle is to offer excellent service levels and consistent value for money.

PhoneJoan is a member of the Federation of Small Businesses and the International Concierge and Errand Association.