Testimonials

As a customer service business we stand or fall on the quality of our work.

Below are some of the things our clients have said about us:

Ever in need of assistance and the right person for the job – phone Joan ! Over the last 6 years our ironing task has been handled by the most lovely lady, and hopefully for many more to come. 5 stars from me.
Kerry
I have used Joan to find my cleaners. The cleaners provided have always been very hardworking and trustworthy. Joan is prompt to act in finding whatever you need to just make life that bit easier.
Christina Hood
I cannot recommend the service from Phone Joan highly enough. After years of struggling with work and piles of ironing – Joan came to the rescue. Her straight forward, ask all the right questions approach has meant that a very lovely lady comes to my house once a week, takes away the ironing and returns it the next day – all beautifully done. Superb service and my husbands shirts are perfect!
Pippa B
Phone Joan have been very efficient in finding a cleaner who we felt comfortable with to be alone in the house, who also does a superb cleaning job too. It makes a stressful week better to come home to a clean house !!
Hannah F.
Phone Joan provides a very friendly efficient service which helps my life run more smoothly. It is nice knowing that a phone call to Joan means one less thing for me to worry about.
Kevin, Land & Planning Director, Elvetham Heath.
Thank you so much for sending me Keith. He did a wonderful job in the attic and is such a nice man. You are a real ‘treasure’ and I’m so glad to have found you to solve all my future problems!
Jane, Fleet, Hampshire
I can highly recommend Joan who has helped me out over the past few years with her professional and very friendly service.
Jan Baxter
PhoneJoan was, and continues to be, a God send. When I moved into my house, which turned out to be the house that looked lovely on the surface, I was spending days trying to source and schedule reputable trades people and PhoneJoan just took all the hassle out of it. After all, it is so difficult to manage projects at home (plumbing, electrics, etc) when you are in business meetings. These things need to be dealt with when there are issues and not in a 5 minute break!

With the house beginning to get straight I continue to use PhoneJoan, getting swift responses to my sometimes silly requests. Best of all I can now concentrate on setting up my own business – I even use PhoneJoan when I need some information for the business.

Rosalind, Complementary Therapist (Reflexology, EFT), Hartley Wintney.
Joan has helped me out for quite a few years, providing very reliable and efficient cleaners and recommendations of local tradespeople – all have been great and done a brilliant job. Joan has also managed some specific projects for me, arranging decorating and other home improvements. Joan is very good value for money, professional, knowledgeable about local services and takes the stress and hassle away. It is great being able to come back from holiday and everything has been done! I have no hesitation in recommending Joan.
Ellen Porter
I would highly recommend Phone Joan’s services, she found us a very reliable cleaner who does a great job keeping our home clean. We have also used her to find a general tradesman. She has reliable contacts covering all aspects of life management and knows the right questions to ask so that you get exactly what you need.
Rosemary Gregory
I have been using the services provided by PhoneJoan for a couple of years now and can honestly say that my life has been made a whole lot easier as a result!

I am a single parent of two grown up kids living in a large family home and working full-time. I rarely have time to deal with all the personal tasks that are generated by our lifestyle, so being able to call PhoneJoan and ask for help from the professionals is a godsend.

Apart from utilising their brilliant (hotel-standard) cleaning services, PhoneJoan’s little black book of useful contacts has been essential in enabling me to save time and money on several occasions, particularly when we went through a major house move.

I take comfort in the knowledge that by picking up my phone I can get through to people who are willing to offer me friendly advice and assistance at the very times in my life when I need it the most and for the times when I’m being just a little bit too lazy to do something myself!

Jan, Program/Project Specialist, Fleet.
I found my time at a premium and I needed some help to manage my work/life balance. PhoneJoan came to my rescue! Now if I need support all I do is contact Joan for all sorts of bits and pieces that would normally take up so much precious time… anything from house cleaning, shopping essentials after a business trip to birthday presents and garden help. Just those few extra hours now and then make a real difference to me.”
Dawn, Marketing Manager, Elvetham Heath.
Keith, Retired Chartered Engineer, Sunderland.
On a number of occasions I have used PhoneJoan’s considerable web-searching expertise to provide me with very useful technical and scientific information. This has enabled me to access and use information much more quickly and efficiently than I would normally have been able to do.
Keith, Retired Chartered Engineer, Sunderland.
We’ve used PhoneJoan continuously for 8 years. We needed a professional approach to our home management and someone to get things done and Joan and her team always delivered. PhoneJoan is a top class company I would recommend them to anyone.
Philip Waldner
We contacted PhoneJoan last winter when I had to admit defeat and simply couldn’t keep up with all the house chores anymore as both my husband and I work full-time and I was doing excessive over-time. Joan visited us in a space of 48 hours and, after actively listening to me describing the situation, came up with a couple of options. A cleaner was allocated to us quickly and Joan made sure the person was a perfect fit. We were always happy with the efficient and flexible service. I sorted my work-life balance out finally and am able to clean my house myself again but would not hesitate to contact PhoneJoan again. A highly recommendable business with a personal touch.
Silke Engstrom
Joan has found cleaners for me over the past 5 years both for myself and my parents. She quickly understood what help I wanted and what help my parents needed and has provided people I can rely on to do a good job, every week. I have always found Joan to be helpful, understanding, practical and reliable. If you have any problems you know that Joan will do her best to sort them quickly. I would have no hesitation in recommending her.
Wendy Gaen
When our experienced builder retired, with a variety of jobs in need of completion, the old habit of ‘Phone David’ became ‘PhoneJoan’. PhoneJoan carefully screened three quotes after site visits with the builders, and, in my view, selected the most reliable – all jobs being professionally completed within the expected time. PhoneJoan services can, indeed, be highly recommended.
Janine, Fleet, Hampshire
Jobs covered ‘over-night’ so to speak, included having a cumbersome multimedia rack hurriedly assembled, and, more important, having a leak in a flat-roof fixed forthwith… After some unsuccessful attempts on our part to have a carpet re-fringed PhoneJoan came to our aid… To crown it all for effective means of intervention – a super-market trolley that had been gracing a recess in our garden for three years, despite several calls to its owners, was collected by them within 3 days of PhoneJoan approaching them!
Simon, Retired Shipping Executive, Fleet.
I’ve used Joan for my cleaning services for the last five years. I’ve always found her to be flexible and reliable when finding cleaners for me. I highly recommend her and already have to a few of my friends.
Bess Cullis